FAQ
You’ve got questions, we’ve got answers! In addition to this FAQ each property page has an additional info page with everything you could want to know about amenities, local highlights, and property specific community rules and considerations.
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Typical check-in time is anytime after 4:00 PM. Checkout before 10:00 AM. If you need special accommodations send us an email at least 7 days before your trip and we can try to coordinate to accommodate your needs. Additional fees may apply.
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Due to the wear and tear that large gatherings can cause, we do not allow events as policy. However, we always strive to be accommodating so send us a message and let’s talk about your special day. Typically approved events come with an additional deposit just in case.
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As our honored guests we value your privacy. We have active ring cameras placed outside at the front and back of the property looking out but there are no cameras inside the house.
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Smoking is not allowed on the property especially inside. As you can imagine cigarette butts discarded outside are a common problem, and unappreciated by the families and children who stay with us for their vacations. During our cleaning procedure we check the front and back of the property for discarded cigaretts. If cigarette butts are found, guests will forfeit their security deposit for breaking our terms of service. It’s our least favorite thing to enforce - please don’t let it be a conversation : ]
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This is the best part of booking with us directly! We don’t include the additional mark-ups that come with the third party apps that most of our guests use to find us. We do charge a cleaning fee and a security deposit which is included at check-out. But other than that we strive to provide the best Luxury vacation experience possible at an accessible price at every property we offer.